Mover

Guide to configuring country's DMP for effective TSP integration, tracking, compliance, and transport operations

Configuring Your Transport Management System (TMS) for Transport Providers (TSPs)

Marco Taiocchi

Caroline Birch-Arnested

Martin Ziebrandtsen

Resources for individuals and businesses booking transport services through Mover. Find information on how to book services, track deliveries, and more.

Mover Transport

How to book a trip with Mover: A step-by-step guide

Learn how to add multiple stops to your booking either via the website or Mover app.

How to add multiple stops to your booking

Why has my ride not been assigned a driver and accepted yet?

Driver assignment and ride confirmation

What can I transport in a Mover car, van, and lift truck?

Vehicle types and capacities at Mover

Can a Mover driver access locations without a present contact person?

Can a driver pick up goods when no one is present?

Can I have my goods transported do other countries than Denmark?

Do you offer international transport?

Is it possible to drive along during the transportation of my belongings?

Can I ride along in a Mover vehicle?

Will the Mover driver help me carry the items being transported?

Driver assistance during your booking

This folder will guide you through the process of booking a Mover

Booking a Mover

Is it possible to see the price for my Mover trip before booking?

How Mover pricing works

Why is my price different from the estimated price when I booked?

Why might my price change after booking?

Payment options at Mover

Can additional fees be applied to the estimated price shown when booking the trip?

Can any additional fees be added to the estimated price?

Will there be an additional charge, or is it included in the estimated price?

Additional costs for bridges and tolls

Is it possible to pay by cash?

Mover reserves the estimated amount on your bank account for the booked trip.

Payment pre-authorization

Learn more about your cancellation options.

Cancellation policy

Find answers to all your questions about costs, fees, and payment methods

Pricing and Billing

How do I change my login details?

How do I get a business agreement with Mover, where it's possible to pay by invoice?

How to set up a business agreement with Mover

Is it possible to view my receipts for previous trips?

How to request a missing receipt

Insurance coverage for your goods with Mover

Booking availability with Mover

What should you do if you find yourself in a situation where your goods have been damaged?

How to report damage from using Mover

See here how you live track your Mover and goods

Live tracking your Mover

Restricted items for transport with Mover

Resources for individuals or businesses booking transport or courier services through Mover

Other

Book a Courier

Mover Software

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.