Skip to main content
Payment pre-authorization

Mover reserves the estimated amount on your bank account for the booked trip.

Caroline Birch-Arnested avatar
Written by Caroline Birch-Arnested
Updated over a month ago

When you book a trip, your card is pre-authorized for the estimated trip cost. This guarantees payment and helps protect against fraudulent bookings.

Once the trip is completed, the reserved amount will be charged, including any additional fees incurred during the trip.

If you cancel the trip before the driver arrives at the pickup location, the reserved amount will be released and become available again within 11 business days.

Did this answer your question?