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Can any additional fees be added to the estimated price?
Can any additional fees be added to the estimated price?

Can additional fees be applied to the estimated price shown when booking the trip?

Caroline Birch-Arnested avatar
Written by Caroline Birch-Arnested
Updated over 3 months ago

When you make a booking through our website or app, the price you see is an estimate. However, additional fees may be applied to the final price depending on specific circumstances.

Potential additional fees include:

  • Extra loading or unloading time (the first five minutes are free)

  • Tolls and road fees incurred during the trip

  • If the size or quantity of items is larger than originally stated

While the final price is often close to the estimate, these factors may result in adjustments.

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