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How to request a missing receipt
How to request a missing receipt

Is it possible to view my receipts for previous trips?

Caroline Birch-Arnested avatar
Written by Caroline Birch-Arnested
Updated over a month ago

If you're missing a receipt for a trip, please follow these steps:

  1. Locate the trip ID for your booking.

  2. Email [email protected] to request the receipt.

You can expect a response within 24 hours.

Ways to receive receipts:

  • Credit card payments: After each completed trip, a receipt is sent to the email address associated with your profile.

  • Invoice agreement: Business customers will receive individual receipts at the registered email address after each trip, in addition to the consolidated invoice.

  • Weekly invoice: You will receive a consolidated invoice for all trips made during the week.

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