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Configuring Your Transport Management System (TMS) for Transport Providers (TSPs)
Configuring Your Transport Management System (TMS) for Transport Providers (TSPs)

Guide to configuring country's DMP for effective TSP integration, tracking, compliance, and transport operations

Augustina Bridge avatar
Written by Augustina Bridge
Updated yesterday

Introduction

Digital Management Platform (DMP) simplifies collaboration between country organizations and Transport Service Providers (TSPs). Proper configuration ensures efficient operations, whether for a single-country or multi-country TSP setup. This guide outlines key configurations, concepts, and integrations for compliance and quality transport operations.


DMP Configurations for TSP Collaboration

DMP enables organizations to connect with TSPs for tracking, compliance, and management. Two primary configurations exist:

  1. Single-country TSP setup – Direct integration with a local TSP for streamlined regional operations.

  2. Multi-country TSP setup – Global integration with a central TSP for cross-border tracking and compliance.


Key Concepts in DMP Configuration

Understanding these core elements is essential for integration:

  • Organization: Represents a company within DMP.

  • Connection: Enables collaboration between country and TSP organizations.

  • Team: Defines user access and data control within an organization.

  • User: Individuals assigned roles within the organization.

  • Role: Determines user permissions and feature access.


Single-Country vs Multi-Country TSP Setup

1. Single-Country TSP Setup

  • Direct connection between country organizations and local TSPs.

  • Ideal for regional logistics with localized compliance and tracking.

2. Multi-Country TSP Setup

  • Country's organizations connect with a global TSP, which links with local TSPs.

  • Enables centralized tracking, user management, and cross-country compliance.

  • Recommended for multinational logistics.


Essential Integrations for Compliance & Efficiency

To ensure TSP compliance, it is recommended to set up a read-only integration from DMP to TSP for a limited setup data points:

  • Event-Based Integrations: Allow TSP systems to read information from DMP about new drivers and assigned drivers to the routes.

  • IWAY Compliance Management: Automate driver document verification, environmental tracking, and audit reporting by linking driver creation in DMP to driver management in the TSP's own system.

  • Settlement & Billing Automation: Streamline the TSP's driver settlements process, by receiving information of which driver drove a given route.


Conclusion

Proper DMP configuration ensures smooth TSP collaboration, efficiency, and compliance. Organizations should select the setup that aligns with their operational needs while maintaining country's global standards.

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