Streamline morning operations and reduce congestion at the Distribution Center with Preloading.

In distribution, the ability to make the most of time and resources is critical, particularly when managing small Distribution Centers with limited space and gate availability.

Our new Preloading feature allows your organization to load certain trucks the evening before their scheduled routes and park them outside the warehouse. This significantly reduces congestion during the morning rush, ensuring trucks are ready to depart without delay.

Already using Preloading and need to bring your drivers up-to-speed? Share this resource with them to help them execute a preloading task.

In our continued effort to enhance planning precision, we have introduced the option to enrich orders based on the Delivery ZIP Code within the Order Enrichment feature.

This new capability allows Planners to automatically tag orders by their Delivery ZIP Code, in addition to the existing Pickup ZIP Code option.

The enrichment is triggered when the order transitions to status Ready, meaning all address and delivery date validation checks have been passed.
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To improve inventory management and accountability, organizations can now enable a feature that prompts drivers to scan barcodes when returning items to the distribution center after a failed delivery.

To further optimize route planning, we have adjusted the algorithm to account for discrepancies in Google addresses between Orders and Distribution Centers.

In cases where order pickup or delivery coordinates are within 100 metres of the specified depot, the order will now be processed as if it is exactly at the depot. This improvement eliminates unnecessary detours, ensuring a smoother and more efficient start to delivery routes.

We’ve made several improvements to the Driver App, focused on enhancing the accuracy and reliability of route information for drivers.

These updates ensure that route tracking is now more precise, preventing overlap between routes and providing clear, distinct data for each trip.

Additionally, we've refined how break stop details are displayed, ensuring that drivers have accurate and reliable information at all times.

These improvements are part of our ongoing commitment to deliver a seamless and dependable experience for drivers, helping them navigate their routes with confidence and clarity.

Meet our new Intelligent Contractor Selection (ICS) algorithm – a tool that automatically assigns routes to the best contractors suited for the job.

ICS considers factors like cost, contractor performance, and reliability to ensure that routes are assigned efficiently and in line with forecasted demands.

By doing so, it optimizes resource utilization, reduces costs and incentivizes high-performing contractors.

Curious to try it out, but don’t see it in the TMS? Reach out to us and we’ll guide you to it.

We recently promised a feature improvement that will make the route assignment process even better by automatically syncing contractor information between Reservations and Routes.

That promise is now a live feature and we invite you to test it out via Reservations.

To enhance user experience and maintain consistency, we've consolidated all Assignment commands under the Assign section on the Route Details page.
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This change streamlines the process of assigning and reassigning drivers to routes, making it easier to navigate and manage route assignments.

It is now possible to delete estimated colli on orders through an external API.

Previously, the TMS could not delete estimated colli on orders after their initial creation. This posed a challenge when estimated colli needed to be adjusted between order placement and route planning.

This new release empowers Planners to:

To improve instruction accuracy and route execution efficiency, we've increased the character limit for instructions to 3000 on both Order and Stop levels. This allows for more detailed guidance and better route completion rates.

Planners can now split routes assigned to contractors, not just their own. This provides greater flexibility in managing routes and improving overall efficiency.

Previously, the Split Route functionality was limited to route executors, restricting its use to Planners managing their own routes.

Resource Managers can now only assign drivers to reservations within their own organizations.
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This update prevents incorrect assignments and conflicts by restricting access to contractor-managed reservations, improving assignment accuracy and data security.

We've significantly improved the performance of route planning jobs, especially for large order and service volumes. This ensures that route optimizations initiate and complete more efficiently.

A sneak peek into a feature improvement that will be rolling out in the coming days to make the route assignment process even better. This update will automatically sync contractor information between Reservations and Routes, helping you to streamline the dispatcher’s workflow and minimize manual steps.

What you can expect:

Previously, some of our users with names that include characters outside the Latin alphabet (think Polish users, or anyone rocking an ñ!) were having trouble accepting the invite and logging into the TMS.

We’ve put in a fix to get those users logged in for now, but there’s still a bit of wrinkle. While you’re in, some of those special characters might be missing from logs (e.g. Order Events, Route Events).

We’re not happy about that, so here’s the plan:

For now: You’re good to go and can log in without a hitch!

Coming soon: We’re building a permanent solution that will handle all characters flawlessly across the platform. This will take a little more time to cook up but expect it later this year.

We’re very grateful for your patience while we work on a long-term solution. We’re committed to making Mover work for everyone, no matter how you spell your name!

We made a change to how cost parameters work in Vehicle Groups.

Previously, you could set the cost of a new route, or cost of distance driven to zero for a vehicle group. However, this caused route plannings to fail.

To prevent this from happening, we’ve updated the system so that you can no longer set any of the cost parameters to zero. If you try, you’ll get a friendly nudge to enter a positive value.

We are excited to introduce Resource Reservations, an integrated feature designed to streamline the management of contractor capacity and optimize route assignments.

This feature allows you to define and view available capacities specific to each contractor and vehicle type, ensuring optimal route assignment and resource utilization.

We have improved the route management experience to make it easier for Planners to cancel delivery stops and manage associated orders.

Here’s what’s new:

Try it out by heading to the Routes page and trying to remove a stop!

Previously, the Service Details page wasn’t showing any address when the automatic address enrichment failed. This could lead to confusion and errors.

We have fixed this issue. Now, both the Services list and the Service Details page will always display the original service address, even if the automatic address enrichment is unsuccessful.

This will help Planners to quickly identify and correct any address discrepancies.

To enhance automation and integration with your ERPs, we’ve introduced a new way to update gates on routes directly through the API.

This allows you to manage gate-route allocation decisions directly in your system, even across different route optimization jobs, and update the route gate avoiding the tedious manual processes associated with it.

We have aligned terminology across key TMS areas to make data easier to relate across different TMS pages. The new terminology includes:

We've introduced a new configuration option to control which sensitive customer information (phone number and name) is visible to drivers in the Driver App and route PDFs.

This allows you to customize the driver's workflow based on your customer privacy preferences.

Let us know if you’d like to apply this to your organization and we will make it possible through back-office magic!

Fixed Organization Deletion Bug. We resolved an issue where deleting an organization from the Organizations page by pressing the “x” resulted in the next organization in line being deleted.

Improved Services Functionality. We've fixed several bugs related to the Services feature, ensuring that Services are received correctly by the TMS, displayed correctly, and trigger customer communications as expected.

Order Visibility Fix. We've resolved an issue that prevented certain orders from being visible in the TMS due to an error in the fulfilment chain. Users with the appropriate roles can now view

all orders.

Improved Service Numbering for Route Planning. We have improved the numbering of services to ensure they are unique, preventing completed services from being planned on new routes. This ensures that a service in “Completed” status will not be picked up by another route.

We have made significant improvements to how order events are generated and validated. This will ensure that all order-related messages contain the correct and complete information, including order IDs, stops and tags.

This enhances Route Payment Basis by providing the actual distance of a route alongside the estimated distance. This valuable information, found in the Route Payment Basis details panel, allows you to make better-informed decisions based on real-world travel data.

We have added enhanced clarity in the Order Enrichment Module.

The confusing "[object Object]" text previously displayed for the “Add estimated collo” action has been replaced with clear and concise information.

Now, you can easily see the action itself and the detailed information of the added estimated collo within the list view. This improvement simplifies rule creation, ensuring a more user-friendly experience.

Failed Order Status Correction. We fixed an issue where some orders marked as "failed" were incorrectly marked as "delivered" upon returning to the warehouse. This ensures accurate delivery information and avoids missed rescheduled deliveries.

Service Status Fix. We resolved a bug causing the removal service status to remain stuck in "Ready" after completing stops and routes. This ensures accurate order state tracking throughout the delivery process.

Order Enrichment Correction. Fixed a bug that added estimated colli with incorrect measurements during order enrichment. This ensures accurate package dimension information.

Enrichment Rule User-Interface Clarification. Clarified within the Enrichment Rules that the ZIP code criterion applies to the pickup location. This avoids confusion regarding pickup vs. delivery locations and allows for accurate enrichment rule configuration.

In our most recent Product Digest, we promised an integrated way of tracking Driver and Contractor payments in the TMS. We always mean what we say, so we are happy to announce that Route Payment Basis is now live!

This new feature simplifies driver and contractor payment calculations by allowing you to integrate payment modes directly into the TMS. Define payment options for each route and easily share this information with your contractors and drivers, achieving a more transparent collaboration and optimizing your post-delivery workflow.

We’re excited to announce even greater functionality within the Connections feature!

You can now enrich your Connections by adding detailed contact information from your organization and providing performance ratings for your partners.

These improvements contribute to quality control within your supply chain, reduce operational bottlenecks, and facilitate easier communication between your organization and your logistics partners.

Detailed Route Completion Events. The “Route Completed” event now includes detailed information about planned and executed breaks. This allows you to manage break payments more effectively, especially during off-hours.

Faster and More Resilient Barcode Scanning. A new scanning framework enhances barcode scanning speed and reliability in both the Distribution Center and the Driver Apps. Be sure to update the app to the latest version to benefit from this improvement!

​Expanded Support for International ZIP Codes. We’ve expanded the capabilities of Order Enrichment Rules to handle ZIP codes containing non-numerical characters. This means your automation rules can now accurately identify orders based on ZIP codes in formats like “xx-xxxx”.

​Accurate ZIP Code Assignment for Delivery Addresses. We fixed an issue where orders with valid delivery addresses were directed to incorrect ZIP codes due to cached bad coordinates. The cache has been cleaned up to prevent this problem.

​Cosmetic Enhancement for Connections. A bug that caused visual overlap of the Close and Save buttons for Connections with long names has been fixed. This ensures a seamless user experience without User-Interface (UI) elements obstructing functionality.

Planners, assemble! Look forward to an integrated way of tracking Driver and Contractor payment methods in the TMS: Route Payment Basis.

With Route Payment Basis, Planners will have the flexibility to choose the most suitable payment method for Drivers and Contractors on each Route.

With a choice between Planned Values, Actual Values, and Custom Values, this tool will not only provide accurate payment tracking, but will also promote transparency in route management and strengthen relationships with your valuable delivery network.

Stay tuned for more info in our next sprint!

Expanded Language Support. Great news for our global customers! We’ve added Russian and Ukrainian translations to our TMS, Driver’s App and Driving Lists. This enhancement caters to your growing workforce and ensures a seamless user experience for all, regardless of location.

Improved Efficiency. We are committed to continuously improving your TMS experience. This release addresses two key pain points:

You told us that approving a route plan needed to be a more straightforward experience and we listened. A set of improvements has been implemented to reduce confusion and friction when approving a Route Plan.

What you’ll experience:

You can now add your VAT number and country code within the product. This provides a globally recognised identification for your organisation in the Mover ecosystem, but it is not a must. Leaving the fields blank will not impact the usage of the TMS.

You can export a list of all your users from the TMS, allowing you to easily assess user access levels and overall system permissions.

We made searching for deliveries in Live Tracking even easier! Now you can use the unique stop reference ID to locate specific deliveries quickly.

Time Discrepancy in Manual Route Creation. We’ve addressed a bug that caused earliest and latest timeframes of orders to be shifted forward by one hour when routes were manually created.

Communication Module Fix: We’ve resolved an issue where communication updates for re-planned orders referenced the original ETA instead of the most recent one. This ensures your customers receive accurate delivery timeframes.

We have introduced a subtle but powerful feature to allow you to quickly define new Gate Reservations by copying an existing reservation and modifying details like time and date if needed.

We've tightened up our system's logic to prevent users from manually changing an order's status from "Placed" to "Ready" before address validation is complete.

This ensures delivery goes smoothly and avoids route planning for invalid addresses.

Adieu, phantom navigation! We've fixed a bug that caused inaccurate GPS location display in iOS Mover App. Drivers can now rely on the app for precise route guidance.

We've ironed out inconsistencies in driving time visualisation on the Timelines feature, so you can rely on the accuracy of the displayed times.

New validation rules in the order import Excel template prevent accidental duplicate order imports into the TMS.

Livetracking

Collection Point en Route PDF

We have made an automatic assignment of orders to other organisations available.

This allows the main organisation to delegate planning and execution of routes to other departments in the organisation.

When registering a deviation in the Driver App during a delivery, the screen that guides the Driver in taking the decision is unclear: the driver gets confused on which option to select, and what is the outcome of the choice.​

We have redesigned the UI and added more guidance for taking an informed choice.

Timelines allow Planners and Support Users to monitor their routes from a time perspective, both based on the plan and the actual execution. It is possible to visually assess how routes are executed compared with the plan, quickly spot delays and foresee deviations and adjust too optimistic or pessimistic route plans.

The concept of Services allows our users to be able to deliver an additional service, together with their Shipments. The service could be a kitchen assembly, a network cable configuration up or a window cleaning. All of it supported and tracked within the TMS, benefitting from our route optimization capabilities, driver support, live tracking and customer communication.

Services is found under Orders in the left hand menu. From there, it is also possible to set up Service enrichments.

This new feature allows our users to be able to define their own enrichment rules to automatically add or modify Orders or Services properties, when the predefined criteria are met. This new feature empowers users to better integrate their Orders and Services with meaningful information without requesting ad hoc configurations.

If the specified Criteria are met, the defined Actions are automatically performed when the Order/Service is validated.

You will find the new features under Orders and Services in the left menu.

Upon request, we have introduced an error description when route planning fails. This will help our users identify the reason for the failed planning.

We have officially launched our customer satisfaction survey in the TMS. If you see it popping up on your screen, please help us improve by leaving your feedback!