Introduction
The Timelines feature helps you visualize the timing and duration of your Routes and Stops. It allows you to monitor Routes in real-time and compare planned versus actual performance. With this insight, you can optimize your last-mile delivery strategies for maximum efficiency.
Accessing Timelines
Log into the TMS.
Go to the Routes page.
Select the Timelines submenu to open the overview.
Understanding Timelines
The Timelines view displays routes planned for the current day as a timeline representation of Stops and Driving times.
Timeline Elements
Boxes: Represent Stops. The boxes’ length shows the Task time.
Lines: Show Driving time (dark blue) or Waiting time (light blue) between two Stops.
Colour Coding for Boxes
Blue boundary only: The Driver has not yet arrived (Stop is in Status “Not visited”).
Blue boundary with a left-side marker: The Driver has Arrived, and the Stop is in Progress.
Blue fill: The Stop is completed.
Line Styles for Driving/Waiting Progress:
Dotted line: Driving not yet started.
Continuous line: Driving completed.
Red line: Marks the current moment in time
Clicking on a Stop will open a side panel with more details about the delivery.
Customizing the Interface
You can customize Timelines to suit your needs:
Time Perspective: Choose from “Planned Time”, “Actual Time”, or “Planned and Actual Time” for different insights.
Filters: Narrow down the Routes using filters like Date, Status, Assignment, etc.
Time Zone: Select the time zone for Route execution (defaults to your system's time zone).
Columns: Add columns to the overview for essential information. Columns can be rearranged.
Zoom: Use the “+” and “-” buttons to adjust the Timeline's zoom level.
View: Save your preferred filters, time zone, and columns for future use.
Planned Time in Timelines
The default view shows Planned Time.
Shows the Route as it was created during the Route Planning phase (and after any manual modifications that have been applied to it).
The display compares the Route's progress to the Planned schedule, highlighting any deviations.
How to use this view
Ahead of Schedule: If the Driver has already completed Stops at the right of the red line.
Behind Schedule: If the Driver has not yet completed Stops at the left of the red line.
Actual Time in Timelines
Displays what exactly happened on the Route and when: when the Driver arrived at Stops, completed Stops, how long it took at Stops, driving time between Stops.
If the Route is still In Progress, everything that has already been completed is at the left of the red line, and at the right of the red line you will see the Current Estimates (i.e., updated estimates based on live conditions on the Route)
How to use this view
Completed Routes: See when Routes were started and completed, and get an overview of deviations at specific Stops.
Routes in Progress: Quickly see when a Driver is expected to finish a Route and who will finish first and last.
Comparison between Planned and Actual time
This view compares the two time perspectives:
Planned Time: Light blue.
Actual Time: Dark blue.
How to use this view to monitor routes
Route Execution: See how a Route was executed compared to the plan.
Did the Driver use more or less time than planned?
When did the Driver get delayed?
Is the Driver tracking the Route progress correctly in the Driver App?
General Analysis: Identify Routes needing attention, evaluate route planning accuracy, and assess planned driving and task times.
Which Routes need attention (i.e., are delayed compared to the plan)?
Is my route planning too optimistic or pessimistic?
Is the planned driving time sufficient?
Is the planned task time sufficient?
FAQ
How do I switch from Planned to Actual time?
Select the desired option from the dropdown menu at the top of the page.
Why is my Route missing one stop? It goes from stop 16 to 18.
If stop 17 is cancelled, the Timeline only shows non-cancelled stops, and the Route has been re-estimated.
How can I access the Route details from this page?
Click on Route ID in the first column on the left in your standard view.
