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Can I cancel my trip without paying for it?
Can I cancel my trip without paying for it?

Learn more about your cancellation options.

Martin Ziebrandtsen avatar
Written by Martin Ziebrandtsen
Updated today

If you cancel BEFORE a Driver has been assigned to the trip

We typically assign a driver to your trip a few hours before the trip should start. If you inform us about your desire to cancel the trip before this has happened, you will not pay anything for the trip.

The reserved amount on your credit card will be released within 3-10 bank days.

If you cancel AFTER a Driver has been assigned to the trip

If you cancel your trip after a driver has been assigned to your trip, you will pay the minimum price for the trip. The minimum price is the estimated price you were shown when making the booking.

If you would like to cancel af trip, kindly reach out to us through the chat function.

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