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Getting Started with the Driver App
Getting Started with the Driver App

Learn how to access and customize the Mover Driver App. Step-by-step guide to manage your profile efficiently.

Alex Maciuca avatar
Written by Alex Maciuca
Updated over a week ago

Introduction

The Driver App is a mobile application that enables drivers to receive and complete delivery routes assigned to them by planners. It simplifies the route execution process and improves overall operational efficiency.

The Driver App is primarily used by drivers, but it also benefits:

  • Planners: By ensuring drivers have the necessary tools to complete routes efficiently.

  • Logistics Operations: By providing real-time visibility into route progress and potential issues.

This guide is designed to help you get started with the Driver App and understand its main capabilities.

This guide is intended for drivers working with organizations that use our Transport Management System. If you are an independent contractor or self-employed driver working for Mover Logistics, please refer to the driver instructions from here.

Getting Started

Step 1: Gain Access to the Driver App

To use the Driver App, you must:

  1. Be invited as a Driver to the TMS: This invitation is managed by your organization.

  2. Download the Driver App: The app can be downloaded from the App Store on your mobile phone.

    • Click here for the Android app

    • Or here for the iOS app

Step 2: Log In

After downloading the app, you can log in using your email address or phone number. The app will recognize your credentials based on the information provided in the TMS.

If you drive for multiple organizations, you will need to log out and log back in using the email address associated with each organization to access the respective routes.

Step 3: Customize Your Profile

Once you've logged in for the first time, it's recommended that you customize your profile to suit your preferences and organizational policies. Customization options are available under the Profile menu.

Profile Customization Options

  • Preferred Navigation App: Choose your preferred navigation app from a list of commonly used options.

  • Navigation Preferences:

    • Draw Route on Map: Enable this option to display your route visually on the map for easier navigation.

    • Disable Screen Lock: Prevent your phone's screen from locking when the Driver App is active, ensuring the route is always visible.

    • Sync with Calendar: Sync your routes with your phone's calendar to manage your work schedule efficiently.

  • Home Region: Set your home region to display the distance from your current location to upcoming routes accurately.

Optional Step 4: Update Your Personal Information

If you need to update your personal information:

  1. Go to the Profile section.

  2. Click on your name.

  3. Add a profile photo, if you'd like

  4. Edit the fields that need updating.

  5. Hit Update Profile to save your changes.

Navigating the Driver App

The app's main screen has five menus:

  • Available: This menu is currently inactive and does not provide any useful information. Please ignore it while our developers do some backend magic to remove it.

  • Bookings: See all the routes and preloading tasks assigned to you

  • Offline: View your location on a map. Go online to start a route. See your total distance driven and time spent on routes.

  • History: Review your completed routes.

  • Profile: Access your personal information, tutorials, and app settings.

Additional Tips for Using the Driver App

  • Keep your app updated to ensure optimal performance and access to new features.

  • Stay Online: Ensure you are online in the app when you're ready to start your route to receive real-time updates and instructions.

  • Keep Your Profile Updated: Regularly update your profile to ensure all your information is current, which helps in smooth route assignments and navigation.

  • Utilize Tutorials: Take advantage of the tutorials available in the Profile section to get familiar with your organization’s specific workflows.

FAQ

Can I sign up as a Driver for my Organization directly from the Driver App?

While it is possible for anyone to create a driver profile in the app, doing so will not give you access to your Organization's routes. To be able to execute routes assigned to you by your company, someone from your company has to add you as Driver.

How can I become a driver for Mover?

Click here to find out.

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