Introduction
Delivering multiple colli to the same address can be tricky, especially when each delivery has unique requirements. Mover's driver App simplifies this process by providing clear instructions, task details, and tools to ensure accurate and efficient deliveries.
This guide will walk you through the step-by-step process of managing multiple deliveries to the same location, helping you stay organized and confident.
Why This Feature is Essential
Delivering to the same address doesn’t always mean delivering to the same person. Colli might need to go to different floors, departments, or individuals, each with specific instructions. Without proper guidance, this can lead to confusion or delays.
The driver app solves this by:
Clearly separating tasks for the same address.
Providing detailed instructions for each delivery.
Offering tools like barcode scanning, proof of delivery collection, and colli management to ensure every collo is delivered to the right place.
This feature enhances efficiency, accuracy, and customer satisfaction.
1. Viewing the Task Overview
When you arrive at an address with multiple deliveries, the app will display the task overview screen.
What you’ll see:
Separate tasks for each delivery, clearly listed.
The number of colli associated with each task.
Instructions and required proofs of delivery, such as barcode scans or signatures.
This screen allows you to differentiate between tasks at the same location quickly and easily.
2. Accessing Detailed Instructions
Tap the show button on any task to expand its instructions.
What you’ll find:
Recipient or contact name.
Specific delivery notes (e.g., “Deliver to floor 3, leave at reception”).
Special handling instructions (e.g., fragile items or temperature-sensitive goods).
This ensures you know exactly what to do for each task, avoiding mistakes or confusion.
3. Scanning Colli and Verifying Deliveries
If your organization requires barcode scanning or proof of delivery, the app will guide you through the process.
How it works:
After clicking continue, the app prompts you to scan the barcode for the current delivery.
A blue stripe highlights the active task, and a grey marks the upcoming one.
The app displays reminders for any missing steps, ensuring you complete each task fully before moving on.
4. Completing a Delivery Task
Once all required steps are complete (e.g., scans, signatures, photos), the app will ask for confirmation:
Prompt: “Have you completed this delivery?”
Tap accept and continue to mark the task as finished.
If your next task is still at the same address, the app will notify you. Otherwise, it updates your route and navigates you to the next stop.
5. Keeping Your Route Updated
After completing a delivery:
The app updates your route automatically.
Completed tasks are marked with a green checkmark.
Ongoing tasks are highlighted in blue.
This ensures you always know your next step and progress through the route efficiently.
6. Confirming Delivery Details
The app continues to provide clear differentiation for tasks, even at the same address. For example:
“Deliver to floor 3: Leave at door.”
“Deliver to floor 0: Place in the kitchen.”
By following these precise instructions, you can ensure every collo is delivered correctly.
Best Practices for Handling Multiple Deliveries
Review the task overview: Start by checking all tasks to understand their requirements.
Follow instructions carefully: Pay attention to floor numbers, recipient names, and special notes.
Double-check Proofs of Delivery: Ensure all scans, signatures, or photos are completed before marking a task as finished.
Summary
The Driver App’s tools for managing multiple deliveries to the same address simplify a potentially complex process. By clearly separating tasks, providing detailed instructions, and automating updates, the app helps you ensure accuracy and efficiency.
Use the Task Overview to stay organized and follow specific delivery instructions to ensure every collo reaches the right recipient. This feature not only saves time but also enhances customer satisfaction, making your deliveries seamless and professional.