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Why has my price changed since I booked the trip?
Why has my price changed since I booked the trip?

Why is my price different from the estimated price when I booked?

Caroline Birch-Arnested avatar
Written by Caroline Birch-Arnested
Updated over a week ago

When you book a trip through our website or app, you will be presented with an estimated price. Please note that this price is only an estimate, and there may be additional costs added to the final price 🚙

These additional costs can include:

  • Extra loading and unloading time (the first five minutes are free)

  • Tolls and road fees

  • If the specified colli is larger than originally stated

The final price will often be close to the estimated price, but additional costs may apply.

Note: If you book under a business profile, the estimated price will be without VAT.

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