Introduction

The Organization Settings menu is the central place for managing your company’s profile and configuring how the Mover TMS should behave across different features. It enables administrators to tailor the platform according to the operational and structural needs of the organization — from setting up core information like company name and VAT number, to controlling feature access, user cleanup rules, and standardized workflows.

This configuration area not only supports administrative housekeeping but also enhances consistency, automation, and overall efficiency within the TMS.

What Does the Organization Settings Menu Include?

The settings are grouped into six key areas:

Profile– Define your organization’s identity and location.

The Profile section allows you to configure key identification details for your organization in the TMS platform. These foundational settings are essential for system recognition, country-specific features, and integration purposes.

What You Can Configure:

ID (Read-only): A unique identifier automatically assigned to your organization.
Name: The name of your organization as it should appear throughout the TMS.
Country: The country where your organization operates. This may influence regional formats and system behavior.
VAT Number: Optional field for adding your organization's VAT registration number.

Why It Matters:

Proper configuration of the organization profile ensures:

Legal and tax-relevant information is accurately reflected.
System personalization and regional compliance.
Consistency in how your entity is represented across modules and communications.

Reservations– Configure time buffer rules around resource reservations.

The Reservations tab allows for the configuration of time buffers around resource bookings. This is especially useful for managing tight delivery schedules and resource allocation without risk of overlap.

What You Can Set:

Buffer time before route: Adds preparation time before a reservation starts. Default: 15 minutes.
Buffer time after route: Allows cleanup or delay handling after a reservation ends. Default: 15 minutes.

Why It Matters:

Minimizes conflicts in resource bookings.
Builds resilience into planning, preventing delays from cascading.
Optimizes the flow and reuse of shared assets (e.g. vehicles or equipment).

Predefined Tags – Standardize tagging to reduce manual errors.

Predefined tags in Mover simplify logistics operations by standardizing how teams label Orders, Services, Routes, and Reservations. By using predefined, selectable tags, teams reduce errors, streamline workflows, and ensure consistency across the Transport Management System (TMS).

Why Predefined Tags Matter

When tags are manually typed, they’re prone to errors and inconsistencies. This can result in:

Spelling mistakes or inconsistent terminology
Misclassified orders, routes, or services
Broken automations due to tag mismatches
Higher operational overhead

With predefined tags, you get:

Dropdown selection: Reduce typos with easy-to-use lists
Standardization: Ensure consistent naming across teams
Operational efficiency: Improve accuracy in automation, filtering, and workflows
Error reduction: Early adopters saw up to a 90% drop in tagging errors

How To Configure Predefined Tags?

Navigate to Predefined Tags

Go to Organization > Settings in the left-side navigation menu.
Click on the Predefined tags tab.

Choose a Tag Category

You can create tags for:

Orders
Services
Routes
Reservations

Use the dropdown to select your category before creating a new tag:

Create a New Tag

Click New tag.
Enter the Tag name.
(Optional) Add a Tag description to clarify its purpose
Click Create tag.

Your new tag will appear in the list, organized by category:

This will only be possible if the user has Edit permissions for Organization Settings.

Where Predefined Tags Appear in the TMS

Once created, predefined tags appear throughout the Mover TMS interface during your daily workflows, every time you need to edit tags. Here’s what they look like in context:

Orders - Tags appear during order modification and can be selected from predefined options for fast, consistent labeling.
Predefined Order tags will also be available in other sections where Order tags filtering is possible: Order enrichment, Route Planning Rule Sets, Order Groups, Communication, and Route Stops.
Services - Tags appear in service workflows to help categorize and manage different types of tasks.
Predefined Service tags will also be available in Service enrichment, Route Planning Rule Sets, Order Groups, Communication, and Route Stops.
Routes - Assign route-level tags like vehicle type or fuel type to optimize operations and filtering.
Predefined Route tags are applicable every time a Route tag can be set: when editing a Route, in Route Planning Rulesets (Vehicle groups), in Route Templates, Auto Contractor Assignment and Communication templates.
Reservations - Tags are available when creating reservations to ensure consistent categorization.
They will also appear as suggestions in the ICS.

Remember that:

Each predefined tag will appear in the drop-down with its description, to simplify understanding how to use it
If a tag has already been added, it will not appear in the drop down
If you start writing the tag, the drop down will be filtered, showing only the matching options
Predefined Tags are Organization specific: they will not appear to your Contractors
Predefined tags are not case sensitive

See It In Action

Here's a short demo showing how to use Predefined Tags in real workflows:

Quick Notes – Set reusable operational notes for routes.

The Quick Notes section allows organizations to define standardized route-level notes that can be used across dispatch and operations.

These are brief annotations that teams can apply to Routes for quick communication of recurring operational patterns or incidents.

Why Use Quick Notes?

Ensures faster route annotation without typing custom messages.
Supports standardization of communication.
Enables downstream automation or reporting based on specific notes.

How to Add:

Navigate to Organization > Settings > Quick Notes.
Click New quick note.
Enter a name and optional description.
Assign a type (currently focused on Routes).
Save the changes.

Users – Manage auto-deletion rules for inactive users.

The Users tab in the Organization Settings allows administrators to configure automatic user cleanup based on inactivity. This feature is designed to help organizations keep their Mover platform access secure and up to date by automatically removing users who haven’t logged in for a defined period of time.

What Is Automatic User Deletion?

Automatic user deletion applies to all users, regardless of how they log in (SSO or not). It helps organizations keep their workspace clean by removing inactive users based on a configurable inactivity threshold.

The deletion process is carried out in multiple steps:

Membership Removal:
If a user has not logged into the platform within the specified number of days, their membership to that specific organization will be removed.
User Deletion:
Once a user no longer has any organizational memberships (i.e. they’ve been removed from all organizations), their user account will be fully deleted from the platform.

How To Configure

Go to Organization > Settings > Users
Enable the Automatic Deletion toggle
Enter the number of days of inactivity (between 10 and 365) after which users should be considered inactive and removed.

Key Rules

Owners cannot be deleted automatically. To remove an Owner, their role must first be changed to a lower-privileged role.
Users connected to multiple organizations will only be removed from the inactive one(s).
Full deletion occurs only after the user has been removed from all organizations.