Skip to main content
Product Changes 2023
Alex Maciuca avatar
Written by Alex Maciuca
Updated over a week ago

💡 Some of the new features or updates mentioned in our releases may need a little behind-the-scenes setup or configuration before they are visible in your environment.

If you're interested in trying out a specific feature but don't see it available, don't hesitate to reach out. We’ll be happy to help you get started! 💡

December 2023

📆 22nd December 2023 📆

Improvements and Fixes

  • Estimates for routes were not reset properly for stops, as these were only grouped by one property (Relational ID). This has now been fixed.

  • Fixed a bug that prevented opening the Excel Template for importing Orders through the Orders page when using the TMS with the Danish language setup.




📆 8th December 2023 📆

Start route optimization from the order list page

It is now possible to start a route optimisation directly from the order list page! Select the orders that you want to plan and click ‘plan orders’. On the panel, change or accept the name of the route plan.

Select the rule set to use. Click start. Voila!

This is especially useful either as a backup solution for an automated route planning setup, as an ad-hoc planning of for ad-hoc routes, or as the main flow for smaller organisations.


Other New Features

  • Updates for services can be received by IKEA

  • We have introduced the possibility of updating service tags for a given service, which makes it possible to filter Services on Task duration. This makes planning for services easier and gives the possibility to determine if a service/assembly is too time consuming to finish in one day.

  • Distribution Center App users are working primarily in one Distribution Center only. Nonetheless, they are asked, every time they open the App, to choose their distribution center. We have optimized the login flow by adding a “Remember my choice” checkbox. When it is selected, the App will remember your selected Distribution Center, and not ask you again when logging in.

  • For changing preferences, it will be enough to either go the Settings page > Automatically selected, or to click on the Distribution Center name in the header of the Scanner screen.


Improvements and Fixes

  • The platform and all Mover apps now support Polish among the languages a user can select.

  • We have applied some improvement to the Colli Count verification flow in the Driver App: now moving across the different stops will require less clicks, and the latest stops will not be hidden by the keyboard.

  • Clarified the flow for changing Earliest and Latest planned arrival time of a Stop: if the Latest Planned Arrival Time is smaller than the Earliest, the platform will make it evident that the Latest time selected is actually referring to the following day.

  • A portion of route plans were in the status created even through the route plan had already been approved and should have been in Approved status. This has now been fixed.

  • The execution of background tasks related to the Order Delivery ETA calculation and update has been improved.

  • The execution of background tasks related to the Order Pickup ETA calculation and update has been improved

  • We identified and proactively solved an edge case related to Route execution, resulting in a Route being created with no stops

  • We identified and solved an edge case resulting in the OrderDeliveryFailed event being created without time of event properly set.

  • Users experienced an issue where selecting "Today" in the Date filter did not correctly save the date. We have updated the system so when users choose "Today" from the Date filter picker, the current date will be accurately saved and displayed.

  • Solved a bug causing the DC App to crash every 2/3 scanned barcodes. A new version of the app has been released and is available for download.

November 2023

📆 17th November 2023 📆

Highlights - Driver App Enhancements

This time around we have a few quality of life improvements for the driver app! We hope you'll like it!

Multiple pictures for proof of delivery

The driver can now take up to 4 pictures as Proof of Delivery. This feature is particularly useful when you have to document the successful delivery of large orders, and not all packages can fit in one picture. In addition to these changes in the Driver App, the pictures will be displayed in the TMS, as part of the Route Stop details, and in the Backoffice, so that planners and support users will be able to check them.

Improved break screen

We improved the break screen, to make it easier for the Driver to know what to do, and to make sure all data displayed are coherent. Before being able to continue with the execution of next stop, the Driver will have to Drive to the next stop and Take a break. This setup allows the driver to see the planned duration of the break, but also the current position compared to next stop (updated live, while the driver is moving).


Fixes and Improvements

  • [Usability – driver all] Fixed a bug for which Driver Apps with iOS operating system did not always vibrate / emit a sound when scanning a collo.

  • [Reliability – routes] A small, but long awaited fix now sets the time frame for return stops to 00:00-23:59 instead of offset by 1 or 2 hours depending on time zone. This affects routes crated through the route optimisation.

  • [Reliability – route planning] When planning multiple orders with the same relational ID, we will now correctly use the overlap among the time frames available for those orders to determine when to arrive at that recipient.

  • [Data cleanup – driver app] A route stop for which a customer did nor provide a phone number, will no longer display a “+” in the phone number field in the Driver App, but will hide the entire phone number, so that the Driver will have a clearer and simpler overview.




📆 3rd November 2023 📆

Upcoming feature – multiple pictures for proof of delivery

It is soon being released (check your Driver App updates!) a feature improvement that will allow Drivers to take up to 4 pictures as Proof of Delivery. This feature is particularly useful when you have to document the successful delivery of large orders, and not all packages can fit in one picture. In addition to these changes in the Driver App, the pictures will be displayed in the TMS, as part of the Route Stop details, and in the Backoffice, so that planners and support users will be able to check them.


Highlight – accurate route re-estimation

In order to be able to maintain the settings applied to routes during the route planning (e.g. pessimistic/optimistic adjustments of driving times) also when the Routes are produced and re-estimated, we are implementing a solution based on correction factors. Now we are able to compute and store those correction factors per each route. Next step, soon to come, is the development of the application of the correction logic when re-estimating the route.


Improvements and fixes

  • [performance] [driver app] We have updated the scanning library which will improve performance of the driver app.

  • [data layout] [driver app] Changed rounding of the Route durations displayed in the Driver App in the Bookings Section. Each duration will now be presented as [hh.mm|http://hh.mm]. The value next to the date, where it says “Total” is the sum of the Route duration of all Routes assigned to the Driver in that day.

  • [data layout] [collection points] Data on route stops with collections points cleaned up.

  • [reliability] [route planning] Route planning now does not group together orders with the same relational ID if they are located more than 100 meters from each other. This is a functional clean-up in anticipation of other upcoming functionality.

  • [reliability] [route planning] Added validation errors on invalid route planning rule sets. the rule set cannot be created with a vehicle group having 201 or more stops or more than 1439 minutes (1440 is 24 hours). Now the UI returns a validation error.

  • [reliability] [webapp] UI fix that solves a visual bug related to the scenarios in which a user was scrolling the webpage with the filters opened.

  • [reliability] [routes] In order to be able to maintain the settings applied to routes during the route planning (e.g. pessimistic/optimistic adjustments of driving times) also when the Routes are produced and re-estimated, we are implementing a solution based on correction factors. Now we are able to compute and store those correction factors per each route. Next step, soon to come, is the development of the application of the correction logic when re-estimating the route.

  • [reliability] [routes] We have identified an issue related to an edge case within our route domain where routes without an assigned driver (a driver was initially assigned, but then removed) are triggering null reference exceptions. This issue was causing disruptions in the routing process, and potentially leading to operational delays. The problem has been found and fixed.

  • [reliability] [routes] We've identified an edge case issue with the function for getting driver locations. This function was sometimes failing due to null values in the Route data not correctly handled, causing the failed logging of some drivers positions. This issue has been identified and fixed.

October 2023

📆 20th October 2023 📆

Improvements and fixes

  • [navigation improvement] [webapp] Implemented and made more visible to the user the shortcut for the global search in the top of the screen of every page in the TMS.

  • [navigation improvement] [webapp] Implemented a shortcut to allow changing a View’s name in fewer clicks: it is now possible to change a view’s name simply by double clicking on the tab showing its name.

  • [layout improvement] [webapp] Now numbers in every column of the Platform follow the general convention of being right-aligned.

  • [stability] [routes] In this release, we've eliminated errors in queue jobs like DeliveryCompleted, DeliveryArrived, and OrdersFailed. These issues were causing disruptions due to missing session information. By solving them we enhanced the overall system reliability.

  • [stability] [routes] We've made an improvement in our system's handling of route completion processes. Previously, a technical issue caused failures when routes had no stops or all stops were cancelled. We've updated the function responsible for calculating the estimated completion time to avoid these failures, ensuring more reliable route management and completion tracking.

  • [stability] [orders] We've improved our system by fixing a null reference issue that occurred when retrieving session information through our API. This update ensures reliable access to session data, enhancing the user experience by providing seamless access to necessary information without errors.

  • [reliability] [routes] We've resolved an issue where our system encountered errors during the removal of orders from routes. This fix ensures that order adjustments are processed smoothly, enhancing the reliability of our logistics platform and preventing disruptions in the management of delivery routes.

  • [reliability] [routes] We have successfully resolved a technical issue that was causing the 'ProcessOrderRemovedFromRoute' job to fail when attempting to remove an order from a route. This fix ensures the reliable deletion of orders from the system, improving the accuracy and dependability of route management.

  • [reliability] [communication] When an order has failed to be delivered first time around, the replanning of the delivery would show only the full order delivery interval, not the narrow delivery time windows. This has been fixed in order for the organisation to provide precise ETAs.

  • [stability] [routes] Solved a bug which made two stops appear (for a short period of time) when adding a new stop on a Route.

  • [reliability] [driver app] Fixed a bug that was showing an incorrect route start time in the Calendar in the Driver App.




📆 6th October 2023 📆

Fixes and Improvements

  • Order returned: A new event is shown in the order details page > order events when a last mile order is delivered to distribution centre. This applies both for the happy flow where something is picked up on the route to be returned, as well as the sad flow where an order was not successfully delivered and has to be returned to the distribution centre instead.


  • In the rule sets > vehicle groups, the system now validates on time and stop count already when trying to save the vehicle group. Previously, these fields were only validated on trying to save the rule set, leading to some obvious frustrations.

  • With the next release of the TMS, all statuses will have an assigned color code, to support the user in visually identify:

    • positive statuses (in green), corresponding to completed activities,

    • attention statuses (in red), corresponding to deviations or unexpected situations,

    • in progress statuses (blue), which are in an active state and only require some basic monitoring or action from the user, and

    • neutral statuses (grey), which are no longer requiring attention, because inactive.

September 2023

📆 22nd September 2023 📆

Improvements and Fixes

  • A rare infrastructure issue affected 0,2% of orders over a period and made actual colli creation fail. The issue is now fixed.

  • Completed an effort of infrastructure upgrades related to orders.




📆 8th September 2023 📆

Recall Route

We have changed the procedure to assign routes to contractors to make it more transparent to the users. There is a new command "Recall executor", which allows your organisation to take back the route when needed: either because you want to drive the route yourself or you want to replace an assignee.

Also, you will only be allowed to assign a route to a new executor if you are the current assignee. If not, then please recall the route and reassign it.

August 2023

Route planning

In route planning > rule sets > geographical rules, the blocking area feature has now been made more reliable. The feature has been improved as it now also prevents planning orders within a defined area. That means any orders within the defined area will be unplanned with a new status “excluded-due-to-area-blocked”.


Import Orders

The import order template now validates order ID’s on characters and only allows “a-z”, “A-Z”, “0-9”, “-“ and “_” .


Create route and dropdown menu

A dropdown menu would not properly overlay other UI elements on the Create route from the Orders side panel. So we fixed it :-)

July 2023

Data control in more of your lists

All user interfaces in the TMS have been upgraded to the Views UI, making it possible to select data shown on all affected pages with a wider data field. The Views UI is available on the following list pages: Route plans, Rule sets and Order groups, Fleet and Communication. We hope you will like it as much as we do!


Improvements and fixes

  • This release improves the execution flow for stops with multiple colli or for stops to be executed at the same address. This provides for a smoother flow and a better overview for the driver.

  • Route plans with automatic approval will now get the status "Approved"

  • Fixed a wrong time zone issue in the Driver App when collecting a signature after a colli scan

  • Barcode scanning with the DC App has been made more stable

June 2023

Coming Soon: Views

We are excited to introduce the next step in our modernized user interface – Views.

Views puts the power of the data into the hands of the user, in exactly the way the user needs.

It gives you a more accessible and intuitive interface in the Mover webapp. You can save your favourites and most used filters and columns and open them with just one click! This allows you to quickly switch between your overviews for monitoring routes, dispatching drivers or supporting customers. And with resizable columns, everything takes up only as much space as you want.


Other highlights

In Route planning>rule sets>departure times, we have made it possible to toggle each gate reservation on and off. In this way, you can control both your departure schedule and your fleet size easier than ever before. Simply go to the edit gate reservation and untick the "enabled" box. Voilá!

We have also made it possible to duplicate the Reservations in your Route Planning Rule Sets, allowing you to quickly define new ones from the the existing configuration.


Improvements and fixes

  • A recap of the Route duration has been added in the Driver App

  • When a colli has been cancelled from a route, this was previously marked by a faded colour scheme to indicate the cancellation. We have now removed cancelled colli in order to now confuse the drivers

  • Duplicate orders are no longer imported into the system via the excel import function

Did this answer your question?