As a user of Mover, your goods are insured from the moment our drivers acknowledge possession of the goods until the delivery has been completed, at which point Mover's liability and insurance coverage cease.

You are insured with a maximum coverage of 75,000 DKK per transport with a deductible of 1,000 DKK.

🚫 NB: However, this does not apply to any form of electronics, cash, securities, documents of any kind, jewelry, gems, and watches, which are excluded from insurance coverage and thus from Mover's liability.

When transporting your goods with Mover, it is your responsibility to ensure that the goods are properly packed or wrapped to withstand the normal course of transport. Additionally, insurance coverage assumes that the correct weight of the goods is provided at the time of booking ✏️

The insurance covers a single item up to its replacement cost, i.e., the value immediately before the occurrence of the insured event, with reasonable deductions for age, use, market conditions, depreciation, or other circumstances.

Documentation of the item's value is required.

In the event of damage to or theft of your goods, you must report this to Mover immediately and no later than 6 hours after the goods have been reported as delivered or missing due to theft. The damage must be reported in writing to Mover via [email protected] 📧

The insurance does not cover losses exceeding the maximum coverage of 75,000 DKK, as stated above, regardless of whether the goods have a higher value. Any form of indirect loss is entirely excluded from coverage.