Product Changes 2026

See who removed orders from routes and why

Track changes with clear removal reasons and user information

Helpful for: Planners, Operations Controllers

When an order is removed from a route, you can now see exactly why it was removed and who made the change. This makes tracking changes easier and keeps everyone informed about route adjustments. No more guessing why an order disappeared!

Pair this with the Order removed from route trigger event in communication rules to create a complete order removal workflow: track the change and automatically notify your team or customers.

Barcode numbers now visible in delivery lists

Match packages faster with barcode numbers printed next to each order

Helpful for: Drivers

Drivers can now see barcode numbers printed next to each order on their delivery lists. This makes it easier and faster to match packages, reducing mistakes and saving time during deliveries. If enabled by your admin, this feature will help your drivers to quickly identify the right package for smoother, more efficient workflow.

When you cancel a delivery stop after an order has been picked up, the system now automatically creates a return, just like when a driver fails a stop. This ensures all order cycles close correctly and nothing gets lost in the system.

We fixed an issue where the Printed Driver List showed incorrect estimated times when the last stop on a route was cancelled. The list now displays accurate timing information, so drivers can trust the schedule they're working from and plan their day correctly.

Drag & Drop is now smoother and more powerful. You can now click stops to open a fixed details panel, navigate with arrow keys, and add breaks by dragging them into routes. Edit task times directly in the panel and watch routes update instantly.

Plus, the unscheduled task count now updates in real-time as you adjust routes, so you always know exactly what still needs scheduling. More control, less clicking, all in one view.

One more thing... You've probably noticed the survey pop-up in the bottom right corner of route simulations. If you have a spare minute, we'd really appreciate your thoughts on the new Drag & Drop. Your feedback helps us know what's working and what needs attention.

Colli dimensions now visible at Collection Points

Distribution Center workers can now see size information to plan space and handling better

Helpful for: Distribution Center Staff, Operations Controllers

Collection Points now display dimensions for colli, making it easier for DC workers to plan space and handle items efficiently. Previously, size information wasn't visible, which made it harder to prepare for pickups. Now you can see exactly what's coming and plan accordingly, making daily operations smoother and more predictable.

In our first release, you'll be able to click stops to open a fixed details panel (no more disappearing popovers), navigate with arrow keys, and let the map auto-center on your selection.

In a following release, you'll also be able to drag breaks into any route from a fixed icon—add as many as needed. Breaks will use your ruleset's default time, but you can adjust any task time directly in the details panel and watch the route update instantly. More control, less clicking, all in one view.

You can now create notification templates that automatically trigger when orders are removed from routes. Choose which removal reasons should send notifications, such as address changes, date changes, or order deletions, and decide who gets informed. This is particularly useful for notifying customers when their order is automatically removed due to changes. Set it up once and let the system handle communications for you.

RouteComplete events now include the driver's name and phone number. This makes it easier to track who completed each route and streamlines invoicing and follow-up processes. You no longer need to cross-reference multiple systems to identify which driver finished a route — all the information is right there in the completion record.

We fixed how the Driver App handles stop data when drivers work offline. Previously, stops could be incorrectly marked as failed when drivers moved to the next stop after being offline. The app now processes offline data correctly, ensuring stop statuses update accurately when reconnecting. Drivers can complete their routes smoothly without unexpected status issues, and Operations Controllers see reliable stop progression.