Product Changes 2026

Understanding why routes turn out the way they do is about to get easier. Route plan details will soon show the exact rule set that was applied during route planning, giving planners clear insight into which rules shaped each route.

Manual route creation is getting an update to unify the workflow with standard route planning. Instead of creating routes directly, the system will now create auto-approved route plans that contain the routes.

What's changing:

Address changes now work smarter. The new Address Change Tolerance setting lets the system decide whether to apply an address update directly or remove the order from the route. When an address is modified, the system calculates the impact on driving time. Changes within the tolerance update automatically; larger changes trigger order removal and follow the standard removal flow. This means smoother address updates, fewer disruptions, and more reliable route planning.

💡Note: Once you decided what duration you want to tolerate, reach out to your admin to set it up.

The Linehaul view now supports filtering colli by barcode. This makes it faster to locate specific items and track linehaul shipments more efficiently.

We fixed an issue where the geo-fencing check was silently skipped when GPS was unavailable, allowing drivers to confirm arrival regardless of their actual position. The system now requires a valid GPS location before proceeding with the geo-fencing check, ensuring arrivals are only registered when the driver's position can be verified. This means more accurate arrival tracking and reliable location data.

Route planning now enforces ferry avoidance

Routes fail validation instead of including unexpected ferries

Ferry avoidance now is more reliable. When this option is selected, any route that includes a ferry will fail at the charge planning stage instead of proceeding. This catches unwanted ferry routes before they're executed, ensuring routes match your planning preferences and avoiding operational surprises.

Depot pickups are about to get a lot faster. If enabled, drivers will only need to scan one package to mark all packages in the pickup as collected. Just one scan and the whole pickup is done, saving time at the depot.

Fine-tune how distance and location matching work in route planning

Set distance thresholds and location tolerance for more accurate route optimization

You can now configure two new settings to improve route planning accuracy.

We've improved how the system calculates driving time estimates when stop addresses are changed during route execution. Previously, changing an address in certain areas could produce unexpected time estimates due to inconsistent traffic data quality. The system now uses average route-level data instead of stop-specific calculations when addresses change, resulting in more reliable and consistent time predictions. Re-estimated routes will be more accurate, reducing the deviation between planned and actual values.

Stop details in TMS now display barcode id for all stops, including those where the Driver added colli not linked to any order. This makes tracking and managing colli easier and more transparent, giving teams complete visibility into what's being delivered regardless of order status.

Drivers no longer need to manually select the corresponding delivery stop when picking up unplanned colli at the customer. Barcodes are now automatically assigned to the last return stop, making the pickup process faster and simpler. Less tapping, smoother workflows.

New drivers now automatically receive the correct app theme based on the organization they drive for from the moment they start. This means drivers get a more consistent, professional experience that matches their organization right from the start. We're rolling this out gradually across all customers.

Live Tracking got a rebuild

Faster, more stable, and easier to use with improved route details and filters

Helpful for: Operations Controllers, Customer Service

We've completely rebuilt the Live Tracking page from the ground up. It is now faster, more stable, and packed with improvements to help you monitor deliveries more effectively.

✅ What's new:

Card & Map View

Route Detail View

Filters & Info Bar

Stability & Performance

Better Readability

See who removed orders from routes and why

Track changes with clear removal reasons and user information

Helpful for: Planners, Operations Controllers

When an order is removed from a route, you can now see exactly why it was removed and who made the change. This makes tracking changes easier and keeps everyone informed about route adjustments. No more guessing why an order disappeared!

Pair this with the Order removed from route trigger event in communication rules to create a complete order removal workflow: track the change and automatically notify your team or customers.

Barcode numbers now visible in delivery lists

Match packages faster with barcode numbers printed next to each order

Helpful for: Drivers

Drivers can now see barcode numbers printed next to each order on their delivery lists. This makes it easier and faster to match packages, reducing mistakes and saving time during deliveries. If enabled by your admin, this feature will help your drivers to quickly identify the right package for smoother, more efficient workflow.

When you cancel a delivery stop after an order has been picked up, the system now automatically creates a return, just like when a driver fails a stop. This ensures all order cycles close correctly and nothing gets lost in the system.

We fixed an issue where the Printed Driver List showed incorrect estimated times when the last stop on a route was cancelled. The list now displays accurate timing information, so drivers can trust the schedule they're working from and plan their day correctly.

Drag & Drop is now smoother and more powerful. You can now click stops to open a fixed details panel, navigate with arrow keys, and add breaks by dragging them into routes. Edit task times directly in the panel and watch routes update instantly.

Plus, the unscheduled task count now updates in real-time as you adjust routes, so you always know exactly what still needs scheduling. More control, less clicking, all in one view.

One more thing... You've probably noticed the survey pop-up in the bottom right corner of route simulations. If you have a spare minute, we'd really appreciate your thoughts on the new Drag & Drop. Your feedback helps us know what's working and what needs attention.

Colli dimensions now visible at Collection Points

Distribution Center workers can now see size information to plan space and handling better

Helpful for: Distribution Center Staff, Operations Controllers

Collection Points now display dimensions for colli, making it easier for DC workers to plan space and handle items efficiently. Previously, size information wasn't visible, which made it harder to prepare for pickups. Now you can see exactly what's coming and plan accordingly, making daily operations smoother and more predictable.

In our first release, you'll be able to click stops to open a fixed details panel (no more disappearing popovers), navigate with arrow keys, and let the map auto-center on your selection.

In a following release, you'll also be able to drag breaks into any route from a fixed icon—add as many as needed. Breaks will use your ruleset's default time, but you can adjust any task time directly in the details panel and watch the route update instantly. More control, less clicking, all in one view.

You can now create notification templates that automatically trigger when orders are removed from routes. Choose which removal reasons should send notifications, such as address changes, date changes, or order deletions, and decide who gets informed. This is particularly useful for notifying customers when their order is automatically removed due to changes. Set it up once and let the system handle communications for you.

RouteComplete events now include the driver's name and phone number. This makes it easier to track who completed each route and streamlines invoicing and follow-up processes. You no longer need to cross-reference multiple systems to identify which driver finished a route — all the information is right there in the completion record.

We fixed how the Driver App handles stop data when drivers work offline. Previously, stops could be incorrectly marked as failed when drivers moved to the next stop after being offline. The app now processes offline data correctly, ensuring stop statuses update accurately when reconnecting. Drivers can complete their routes smoothly without unexpected status issues, and Operations Controllers see reliable stop progression.