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Product Changes 2026

Stay updated on all the exciting enhancements and features we've rolled out in 2026!

Monika Jurgutyte avatar
Written by Monika Jurgutyte
Updated today

💡Some of the new features or updates mentioned in our releases may need a little behind-the-scenes setup or configuration before they are visible in your environment.

If you're interested in trying out a specific feature but don't see it available, don't hesitate to reach out. We’ll be happy to help you get started! 💡

January 2026

📆 26th January 2026 📆

🔜 Coming Soon

Drag & Drop is getting an upgrade

Navigate with your keyboard, manage breaks easily, and edit task times on the go

Helpful for: Planners

In our first release, you'll be able to click stops to open a fixed details panel (no more disappearing popovers), navigate with arrow keys, and let the map auto-center on your selection.

In a following release, you'll also be able to drag breaks into any route from a fixed icon—add as many as needed. Breaks will use your ruleset's default time, but you can adjust any task time directly in the details panel and watch the route update instantly. More control, less clicking, all in one view.


🚀 Enhancements

Set up automatic notifications when orders are removed from routes

Notify customers automatically when address or date changes remove their order

Helpful for: Planners, Operations Controllers, Customer Support

You can now create notification templates that automatically trigger when orders are removed from routes. Choose which removal reasons should send notifications, such as address changes, date changes, or order deletions, and decide who gets informed. This is particularly useful for notifying customers when their order is automatically removed due to changes. Set it up once and let the system handle communications for you.


Driver details now included in route completion records

See driver name and phone number when routes are marked complete

Helpful for: Operations Controllers

RouteComplete events now include the driver's name and phone number. This makes it easier to track who completed each route and streamlines invoicing and follow-up processes. You no longer need to cross-reference multiple systems to identify which driver finished a route — all the information is right there in the completion record.


🛠️ Fixed problems

Improved stop status accuracy when working offline

Offline work no longer causes stops to be marked as failed incorrectly

Helpful for: Drivers, Operations Controllers

We fixed how the Driver App handles stop data when drivers work offline. Previously, stops could be incorrectly marked as failed when drivers moved to the next stop after being offline. The app now processes offline data correctly, ensuring stop statuses update accurately when reconnecting. Drivers can complete their routes smoothly without unexpected status issues, and Operations Controllers see reliable stop progression.


That’s it for now. Got feedback? We’d love to hear from you.
👉 Submit your thoughts here – it only takes a minute.

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